We’re Live 🚀

After months of building, I’m proud to introduce Accelerant—a platform redefining how customer success teams mitigate customer churn.

CSMs are drowning in disconnected data—juggling 150+ accounts, digging through scattered data, and hoping nothing critical slips through the cracks.

When accounts leave, it feels like a surprise. But the truth? The signs were always there.

We built Accelerant for that feeling—the moment you realize you could’ve done something, if only you’d known.

With Accelerant, now you know.

✅ You know which accounts are at risk.
✅ You know why they're slipping.
✅ And most importantly—you know what to do next.

This isn’t just about saving time.

It’s about giving your team clarity and control.
So your CSMs spend less time digging through data—and more time driving renewals, improving retention rates, and protecting revenue.

They’re no longer reacting to churn.
They’re taking focused, proactive steps that move the business forward.

This is what customer success should feel like:
Clear. Predictable. Proactive.

Accelerant makes that possible.
We’re not here to give you another dashboard.
We’re here to give you peace of mind—a system that works quietly in the background, flagging the right risks at the right time.

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I spoke to 40+ CSMs and CS Executives: Here Is What I Learned

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Why CSMs Fail To Retain Key Accounts